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11 Park Road,
1 review
Whilst staying in Coventry for a short break with my wife and 2 year old son, I found this truly delightful guest house. Location was perfect, 5 min from train and bus stations and a short walk into town centre. Martin and Marie made our stay at the Acacia very confortable, I thought cleanliness was exceptional thoughout, I highly recomend this guset house. 10/10
Chris C, Failed to mention he negociated a 40% off deal in his booking whitch was for 5 nights 2 nights one week and 3 of another week. We were unable to accomadate all of the nessasary rooms he required so recomended another guest house whitch Chris also canceled outside of the cancelation policy. We were both left with loss of revenue over a two week period,as the cancelation was over a bank holiday period only one working day was given. When Special offers are given payment is at the time of booking and usualy non negociable. We only charged for the usual cancelation fee as did the other establisment. As for cashing the cheque its the only thing we knew to do with it.
We booked this guesthouse as it was close to a work location and sent a cheque 2 weeks in advance which they immediately cashed. we were forced to cancel the rooms (5 nights) more than a week in advance and they were only willing to refund part of the money - I am completely disgusted by this response - one I have had nowhere else in 4 years of booking rooms. Avoid like the plague.