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Less than 24 hours after fitting £600 of carpet in my living room, my farther; while attempting to place a door stop into the floor got the carpet thread caught in the end of his drill. This removed a yards length of thread leaving a threadbare line in the carpet. The company who fitted the carpet were unable to suggest anything else other than a new carpet.(Evidently double the money for them). However after contacting Paul he offered a solution of cutting out the area of damaged carpet and replacing it using a spare piece. This was done to an outstanding standard. i.e I have absolutely no idea where the repair begins and the original carpet ends.-invisible. The price was very reasonable and he travelled all the way out to rural Lincolnshire from his base in Tamworth. The repaired area of the carpet can be treated just as the rest i.e can be hovered, shampooed and even danced upon.
I promised I’d take my dear Mother to get some quality dentures and that’s what she got. She had to put up with years of rubbish ones and now shes made up. It makes me so happy to do this for her just before Christmas.
Took my car here to have a new pulley fitted to an otherwise perfect alternator, when I returned to collect the car I was told there was a problem with the alternator not charging the battery. The owner of VASS informed me I would need a replacement alternator which he was happy to fit free of charge, but wouldn't replace the alternator. He insisted he did not damage the alternator , yet was willing to refund the labour charges of the pulley replacement! We had the alternator stripped down for investigation (not by VASS) and found VASS had indeed damaged it. They had broken a terminal off the voltage regulator unit. The regulator unit was shielded by a plastic cover, so we suspect VASS used a screwdriver as a pry-bar to remove the connector unit, and damaged the regulator unit in the process. A new regulator unit cost £75, and the car was off the road for 4 days. I only give VASS 1 star because it is not possible to give them none! Do not use this garage!